Providing Debug Information for Faster Support

The Debug Information page shows detailed information related to your Megaport Portal session. This data is useful for Megaport Support when troubleshooting, and can assist in reproducing the issue.

To view the Debug Information page

  1. Log in to the Megaport Portal and click the Debug Information icon.
    Debug Page icon
    The Debug Information page appears.
    Debug Information page
  2. Click Copy to Clipboard and then paste the contents into your email or chat session with Support.

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