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Creating a Marketplace Profile

If you are a service provider, create a Marketplace profile to let customers find you and connect to your services.


Partner managed accounts do not have permission to view or edit Marketplace profile information.

Before you can create a Megaport Marketplace profile, you need to create a customer profile and have login credentials to the Megaport Portal. For details, see Setting Up a Megaport Account.

To create a Marketplace profile

  1. From the Megaport Portal, choose Company > Megaport Marketplace Profile.
    Megaport Marketplace Profile

  2. Provide the following details:

    • Company Logo – Upload an image to display on the tile on the Marketplace. The recommended image size is 200px by 200px and in PNG (best) or JPG format.

    • Profile Visibility – Select Public or Private. When public, your profile is visible on the Marketplace. When private, your profile is hidden on the Marketplace - select private when editing or pending final completion of the profile.


      If ports are dimmed, make your profile Public to show ports as targets for service.

    • Company Name – Enter the company name that you want displayed in both the Marketplace and in your profile URL.

    • Company Bio – This is a free text field where you can enter company biographical information. There is a 200 word limit.

    • Contact Email – This is the contact email for inquiries related to your Marketplace profile. We recommend that you enter your email address to have all sales and service inquiries contact you, as the service provider.

    • Website – Provide your company URL/website address. Ideally, this link goes to specific information on the offerings you provide in the Marketplace.

    • Phone – Provide your contact number for service inquiries.

    • Provider Type – Select the appropriate category services you offer. (You can change this at any time.) For some categories, you can select subcategories in the Service Types section, described in the next step.

    • Social – Add the social media links you want attached to your profile.

    • Headquarters – Add the address of your company’s primary location.
      Megaport Marketplace Profile

  3. Click Save Profile.

Changing your profile

You can make changes to your profile at any time.

To change your Marketplace Profile

  1. From the Megaport Portal, choose Company > Megaport Marketplace Profile.
    Your profile displays.

  2. Click Edit Profile.

  3. Make any changes and click Save Profile.

Adding Ports to your profile

With a Marketplace profile, all Ports associated with your account that are set for public visibility in the Marketplace are visible and available for inbound connection requests as Marketplace services.

You set the Marketplace visibility when you create a Port; you can change the Marketplace visibility at any time by editing the Port configuration.

Adding a Port to your Marketplace profile

For details, see Creating a Port.

When you make a Port public, it is advertised as “CompanyName at Location” in the Marketplace. You can edit your Marketplace profile to give it a different name and a description.

If you later edit the name of the Port from the Services page, it will not change the defined Marketplace display name.

Last update: 2021-09-14