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Port Diversity

This topic describes how to configure and manage Port diversity.

Port diversity improves the robustness of your network by providing Port services on different physical devices at a single Megaport location. Ports are assigned to diversity zones. A diversity zone groups devices at the same location to ensure that services are provisioned on physically separate devices that always remain diverse.

Assigning Ports to diversity zones reduces the risk of service interruption due to an impacting event on a single device. For example, during scheduled maintenance, no more than one diversity zone at a given data center location will experience downtime at any moment. If a Port in a diversity zone experiences scheduled downtime, Ports in the other zone at the same location are not affected by that same scheduled maintenance.

Ports deployed at locations supporting diversity are zoned into one of two groups - red or blue. In the Megaport Portal, Ports on the Services page indicate their assignment in a diversity zone with either a red or blue icon.

Diverse Port

At locations where diversity is supported, you can:

  • Create a new Port on a device that is diverse from an existing Port
  • Create multiple Ports or LAG bundles as a diverse pair in the same order

Configuring a Port for diversity

When you create a new Port, you can make it diverse from an existing Port or create a diverse pair of Ports at the same time, with one in each diversity zone.


A Port ordered to a specific zone always remains in that zone. To change a Port diversity zone after placing the order, you must cancel and re-order the Port.

To configure a Port for diversity

  1. Log in to the Megaport Portal and choose Services.
  2. Click Create Port.
  3. Select a data center location for the Port and click Next.
    To search for your local market in the list, enter a country in the Country Filter or a data center detail in the Search filter.
    Select location
  4. Specify the details for the Port.
    Port details
    • Port Speed – Select 1 Gbps or 10 Gbps (100 Gbps is available in some locations). Ensure that your equipment is capable of interfacing with the selected speed. If Port diversity is available at the location and speed you select, Port diversity options are enabled. If Port diversity is not available at your desired location, contact a Megaport Sales representative for more information.
    • Port Name – Specify a name for the Port that is easily identifiable, particularly if you plan on having more than one Port.
    • Megaport Marketplace Visibility – By default, the Port is private to your enterprise and consumes services from the Megaport network for your own internal company, team, and resources. When set to Private, the Port is not searchable in the Megaport Marketplace (however, others can still connect to you using a service key). Click Public to make the new Port and profile visible on the Megaport network for inbound connection requests. It is possible to change the Port from Private to Public after the initial setup. For details on setting up a Marketplace profile, see Creating a Megaport Marketplace Profile.
    • Minimum Term – Specify 1 month, 12 months, or 36 months. Longer terms result in a lower monthly rate. By default, a rolling month-to-month term is selected.
    • Service Level Reference (optional) – Specify an identifying number for the Port to be used for billing purposes, such as a purchase order number.
    • Port Diversity – Diversity options are only displayed if diversity is available at this location and speed. Select one of the following options from the drop-down list:
      • None – Select this option if you do not have a preference for a specific diversity zone.
      • Create Diverse Pair – Select this option to create two Ports, each in its own diversity zone. The system prompts you for the name of the second Port in the pair, and configures the second Port using identical settings.
      • Diverse from Existing Port – Select this option to make this Port diverse from a Port you already own. In the drop-down list, Ports are listed that you own and are available at the selected location. The corresponding diversity zones of each Port is shown next to the Port name. (If the existing Port is part of a LAG, the primary Port of the LAG is listed.)
    • LACP on Port – Click Enable if you want the Port to be a member of a LAG. To enable LACP, the Port speed must be 10 Gbps or higher. Specify the number of Ports to include in the LAG, up to a maximum of 8. For details on LAG, see Creating a Link Aggregation Group.
  5. Click Next to view the Summary screen.
    The Summary shows Port Diversity enabled and the diversity zones for the Ports. If you created a diverse pair of Ports, the monthly charge in the Summary reflects both Ports.
    Create Port summary
  6. Confirm the selected options and click Add Port.
    On the left side of the screen, Configured Services displays newly created Ports, their diversity zones, and the monthly charges.
  7. Click Order to deploy the new Ports now, or click Save to save the configured services before placing the order.
    Configured services
  8. Click Create Port to add more Ports in other locations or click Order Now to initiate the provisioning of your new Ports.
    Order services
    After the Ports are provisioned, Megaport generates Letters of Authorization (LOAs) specifying the demarcation point to be applied.

  9. Click Download LOA next to the new Ports on the Services page.
    Megaport will also send you the LOA PDF by email.

  10. Provide the LOAs to your data center operator to establish the physical cross connects from your network device to your new Ports.


The cost of a new cross connection and any related VXC fees are the responsibility of the customer, as outlined in Megaport’s Global Services Agreement.

Once the Port has been provisioned and deployed, you have access to the Megaport network and can start adding Virtual Cross Connects (VXCs) to the Port. For details on adding VXCs, see Creating a VXC.

Last update: 2022-06-15