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Megaport Documentation
Megaport Portal Dashboard
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Megaport Portal Dashboard

The Megaport Portal dashboard is an interactive experience that can show either a rotating globe or a flat projection. You can use the visualizations to see your Megaport defined network. You can also use it to add connections and services to your network.

Views

By default, you will see the interactive globe view. To change to the flat projection, click the flat map image on the right:

This image shows the button that you click to get a flat map image. It has a monochrome image of the map of the world on it.

For more information, see Map controls on the right.

Map controls

There are control buttons on each side of the map. They provide information and a method to control what you see on the dashboard.

Tip

Hover the mouse over each control on the map to see its purpose.

Move the globe

To manipulate the globe view, click and drag on the globe.

  • On a standard mouse, left-click and drag
  • On an Apple magic mouse, click and drag
  • On a tablet, touch and drag

Advanced globe view manipulation

You can use commands to completely invert the globe. This is useful if you want to view your network in a certain way, or to take screenshots of parts of your network that can only be seen this way.

To invert the globe view to north at the bottom

  • With a standard mouse, drag sideways while holding the right button or drag sideways while holding ctrl and left button
  • On a keyboard, click shift + left or right arrows

To restore the globe view to north at the top

  • With a standard mouse, drag sideways while holding the right button or drag sideways while holding ctrl and left button
  • On the keyboard, click shift + up arrow.

Map controls on the left

The controls on the left side of the map help you control how much information you see. Use the location filter buttons at the top of the left controls to choose which locations appear on the map.

Control Purpose
This image shows a white pin. This control displays all location types on the map Show all locations.
Displays all location types, including installed locations (Active and Deployment), extended locations, and locations where you have services. This is the default view.
This image shows a red pin. This control displays installed locations on the map Show installed locations.
Displays only installed Megaport locations (Active and Deployment status) where you can order services directly. Occupied locations (locations where you have services) and extended locations are hidden.
This image shows a black pin. This control displays extended locations on the map Show extended locations.
Displays only extended locations. Installed locations and locations where you have services are hidden.
This image shows a blue pin. This control displays locations where you have services on the map Show locations where you have services.
Displays only locations where you have deployed services, along with connection lines between them. Empty locations (where you have no services) are hidden.
This image shows the button to press to filter locations where you don't have services. It is a square button with a funnel shape in a solid color. Filter empty locations.
See Locations for more information about empty locations.
This image shows the button to press to reveal the map key. It is a square button with a key on it in a solid color. Map key.
This explains what the icons, colors, and links mean on the map, including the distinction between installed and extended locations.
This image shows the button to click to show the keyboard commands used to control the map. It is a square button with a circle on it that contains a questions mark. Keyboard commands to control the map, including zoom and changing orientation.

The search function allows you to search the map for:

  • Any service type. For example, VXC.
  • A service name
  • A product ID
  • Megaport enabled locations but only if you do not have this turned off in your map settings
  • Any place name in the world

Map controls on the right

The controls on the right side of the map control the screen mode (full-screen, large display, small display), the view (globe or flat map), and the level of zoom.

Control Purpose
This image shows a button with the outline of a square on it, showing just the corners. Expand the map or globe to full screen.
The Megaport Portal header and options are hidden.
This image shows a button with the full outline of a square on it. Show the map or globe on the screen with the Megaport Portal full website in the view.
This view will not show the Service status widgets.
This image shows a button with the corners of a square pointing inwards to make a cross shape on it. Show the map or globe on the screen with the Megaport Portal full website in the view.
This view will show the Service status widgets on the bottom of the screen.
This image shows a button with a circular globe image on it. Show the rotating globe view.
This image shows a button with a monochrome image of the map of the world on it Show the flat map view.
This image shows a button with 2 plus signs on it. Zoom in with large increments.
This image shows a button with 1 plus sign on it. Zoom in with small increments.
This image shows a button with 1 minus sign on it. Zoom out with small increments.
This image shows a button with 2 minus signs on it. Zoom out with large increments.

Service status widgets

The widgets at the bottom of the screen show the status of your configured services.

Service status widgets

Each widget shows the number of configured Megaport network services, and the number that are up or down.

Locations

Each Megaport location is marked by a pin. The color of the pin indicates the location type and status:

Locations

Pin Status
Blue pin Blue for occupied.
An occupied location means that you have a Port or other network component at that location, or you have a connection that terminates on someone else’s Port or network component at that location.
Red pin Red for installed empty.
An installed (empty) location means that Megaport hardware is available at that data center, but you do not currently have any services there. You can order services directly at these locations.
Black pin Black for extended empty.
An extended location is a data center where Megaport hardware is not physically present, but services are available through a private connection from a nearby installed location.

Tip

Use the location filter buttons on the left side of the map to show or hide specific location types. For more information, see Map controls on the left.

Location clusters

When you click a cluster of either occupied or empty locations, it will zoom in to show the next level of services expanded to show each service or location. The color of the icon shows the status of the service:

  • Green for up and running
  • Red for provisioned but not running
  • Black for ports or connections that you do not own

There is also a location icon, which you can click to create services and get location details.

This image shows the individual services at this location. Each service is represented as a colored disc with a symbol on it representing the type of service. The colored discs are arranged in a circle. In this example, there are two red ports, two black ports, one green MVE, and a black disc representing the location.

When you zoom out and the occupied locations are clustered, the number in the circle indicates the number of connections present in the clustered locations. The circle drawn around it shows the proportion of them that are up or down. The colors represent:

  • Green for up
  • Red for down

This image shows a solid blue circle containing a number two. The blue circle is surrounded by a green and red circle, which is two thirds red, and one third green.

Location functions

When a location is expanded, you can click the location icon to see a pop-up with buttons that allow you to create available services or connections at that location.

This image shows the details for an expanded location. It says 'This location supports the following products:Ports - 10 Gbps, 100 Gbps, MCRs, MVEs. Cisco, VMware, Versa, Aruba, Fortinet, Palo Alto.' There are buttons along the bottom of the pop-up that say 'create port', 'create MCR', and 'create MVE'.

For more information about creating services, see Provision services.

Extended locations

Extended locations are data centers in the same campus or metro area as an installed Megaport location. Megaport hardware is not physically present at extended locations, but you can access services through a private cross connect from an installed location. You can order this cross connect to the Megaport installed location from your Data Center Operator at the extended location.

To view extended locations on the map, use the location filter buttons on the left side:

  • Click the white pin button to show all locations, including extended locations alongside installed and occupied locations.
  • Click the black pin button to show only extended locations and hide all other location types.

Extended locations appear with black pins on the map. When you click an extended location pin, the pop-up shows:

  • The data center name, metro, and country
  • A banner indicating that the location is extended via private connection from installed sites
  • A list of installed (parent) sites that connect to the extended location

Note

To order services at an extended location, contact your Account Manager for assistance. Services are created from the installed (parent) locations, not directly at extended locations.

For more information about location types, see Understanding Locations.

Component control

When you have focus on a location, you can keep clicking down to an individual service. You can use the map interface to see details, create, and remove services or connections. Click a service or connection icon to expand it and see the details.

See service details

Click an icon to see the details for that service.

This image shows the pop-up window that appears when you click an MVE icon. It shows the connection details. It tells you the name of the service, the vendor - Aruba in this case, the size of the service and where it is located. The image shows what the service is linked to using an heirarchical structure. This one is an Aruba MVE located in New York. It is linked to a Megaport Internet service, and a Megaport Marketplace service.

Add network connections

You can add network connections from the Megaport Portal dashboard.

To add network connections

  1. Click the Port or connection icon.

    You will see a pop-up window that allows you to add a service.

    This image hows the pop-up that appears when you click a port icon. It shows the port details, including the name, location and port speed. There is a button on the right side that allows you to add a connection. Along the bottom are an icon that allows you amend the details, a 'delete' button, and a 'lock' button. Underneath that block is a block that shows similar information for the connection, which in this case is an IX. There is no add connections button on the connection block.

  2. Click +Connection to open the New Connection page.

    This image shows the page that appears when you click the add connections button. The standard New Connection page is shown, that allows you to choose a destination type from a row of icons. The icons are cloud, private vxc, Megaport Internet, internet exchange, Megaport Marketplace, and Enter service key.There is a cancel and a next button on the bottom of the page.

For more information about creating services, see Connections Overview.

Tip

The Megaport Portal saves where you were on the map if you head off to create or view services. When you finish that process, it takes you back to where you were. The Megaport Portal also saves your view of the map and will return you to the same zoom level so you see it as you last saw it.

Update network connections

You can use the service pop-up to change settings or delete the service.

This image shows the icons you can use to update network connections. There is a cog icon that will take you to the details page, a delete button, and a lock button.

Click the button to copy the service identifier.

The service identifier is shown in a hash format. You can click the number to copy it to the clipboard for use elsewhere.

Connections

Connection lines can represent one or more connections between two locations. The color of the connection line indicates the status of the connection:

  • Green for up
  • Red for down

This image shows the pop-up that appears when you hover over a connection icon on a one of the connection lines. It says 'This line represents 3 connections. Click to see details.

When you click a connection icon, the pop-up displays the ends according to their relative geographic location. This means that the button on the left will take you to the Port at the geographical left and the same for the right side.

This image shows the pop-up that appears when you click a connection icon. It shows the a-end and b-end and allows you to use buttons to edit the end details, delete and end, or lock an end. You can also copy the service identifier. There is a button that allows you to navigate to the end.

Click the A-End or B-End ports to go directly to that Port.