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Credit Card Payments

If you are not able to make payments by wire or ACHAutomated clearing house (ACH) is an electronic network for financial transactions in the United States.
, or do not have a local bank in your enabled market, you can pay by credit card. To use a credit card for automatic payments, you need to register a card in the Megaport Portal. You can also register a card to automatically populate payment details for one-off payments.

Note

Payment details do not appear if your account is managed by a partner. Contact your partner to arrange billing and payment.

To register a credit card with Megaport

  1. Visit the Megaport Portal and log in.

  2. Choose Company > Billing Markets.

  3. In Enabled Markets, click the Make Payment icon.
    Make payment

  4. In the Payments tab, click Register Card.
    Make payment

  5. Enter the Card Number, Expiry, and CVC.
    Make payment

  6. Specify whether or not you want to set up automatic payments with this credit card.

  7. Click Register Card.

If you select Automatic Payments, no further action is required. Payments will be processed on the 20th of each month for the outstanding balance on your account.

If you do not select Automatic Payments, you need to submit payments before your invoice due date. Follow the procedures in Making a one-off credit card payment.

Markets enabled for credit card payments

The following billing markets and currencies accept credit card payments:

Billing Market Local Currency Accepted USD Accepted? Other Currencies Accepted
Australia AUD
Belgium EUR
Bulgaria EUR
Canada CAD
Finland EUR
France EUR
Germany EUR
Hong Kong HKD
Ireland EUR
Japan JPY
Netherlands EUR
New Zealand NZD
Singapore SGD
Spain EUR
Sweden SEK
Switzerland CHF
UK GBP EUR
USA USD

Credit card processing fees

Credit card processing fees are added to the payment amount and reflected on your next invoice. Megaport passes these fees directly from our service provider, Stripe.

Important

Megaport does not take or hold any PCI DSS information.

You can get additional information on credit card transaction fees from Stripe for these markets:

Making a one-off credit card payment

If you have the appropriate permissions, you can use a credit card to make a one-off payment of an invoice at any point in the billing cycle.

To make a one-off payment

  1. Visit the Megaport Portal and log in.

  2. Choose Company > Billing Markets.

  3. Click the Make Payment icon.
    Make payment

  4. Click Make One-off Payment.
    Make payment

  5. Add the payment information.
    If you have registered a credit card, the payment information automatically appears.

  6. For the Payment Description, enter the payment amount and invoice number.

  7. Click Make One-off Payment.