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Ordering a Cross Connect

A Cross Connect is a dedicated physical point-to-point connection that links your location within a Megaport-enabled data centre to a Megaport Port. It can only be ordered with a Port on a term.

If you order a Cross Connect at the same time as a Port, Megaport will process the Cross Connect order with the data centre to streamline the ordering process.

To order a Cross Connect

1. Start the process to create a Port.
   For more information about creating a Port, see Creating a Port.

2. Select the Port location.

3. Enter a Port name and select the Port speed.
   If the location has Cross Connect availability, a section will appear allowing you to include one with the Port order.

   

4. Select Yes to include a Cross Connect with your Port order.
   The pricing for the Cross Connect is displayed.

   • Monthly Rate – Indicates the Cross Connect pricing in addition to the monthly Port fees. The term is the same as the Port.
   • One-Time Fees – Shows installation and decommissioning charges.

   
   If you include Link Aggregation Groups (LAGs) or Port diversity, incremental costs will be added to the Cross Connects on a per Port basis. For more information about LAGs, see Creating a Link Aggregation Group. For more information about Port diversity, see Port Diversity.

5. Enter the remaining new Port details on this page.

6. Click Next.
   On the Summary screen, the Port and Cross Connect pricing is displayed.
   

   Note

   The term discount and any other associated discount applies only to the Port.

7. Click Add Port.
   The total monthly cost of the Port and Cross Connect is shown in the cart. The One-Time Fee is not included in the cart.

8. Click Review Order.
   The Cross Connect pricing is summarized.
   Read the Cross Connect disclaimer with the important information on the pop-up window.

9. Click Order Now.

After the Cross Connect has been ordered, you will receive an email from Megaport with a case reference number and instructions for the Cross Connect deployment process. The instructions will also contain the process for sending the LOA to Megaport. The Cross Connect cannot be ordered until the LOA is received from the customer.