Billing Overview

This section outlines essential information to assist with the billing and Accounts Receivable process. Here are some essentials:

  • Global Service Agreement – Refer to the Megaport Global Services Agreement for the official description of terms and conditions.

  • Your billing contact – Invoices, statements, and other communications from Accounts Receivable is sent to the Billing Contact email address registered in your account. Ensure that this contact is current. See Updating Your Billing Information for instructions on how to update your billing contact.

  • Payments – Payments must be received on or before the invoice due date using one of the electronic payment methods outlined on your invoice. Payments can be processed electronically either to the bank account listed on your invoice or by credit card in the Portal. For credit card payment details, see Credit Card Payments.

  • Contact Megaport – Send remittance and account queries to Megaport Accounts Receivable.

Click a link in the side navigation to explore more billing topics.