Once you have created and deployed VXCs on the Megaport network, you can move one or both ends, subject to some rules. This is a useful function for reducing interruptions during maintenance and other tasks that would otherwise cause downtime.
The following rules apply regarding which VXCs you can move:
- Any user who can change the speed of a VXC is allowed to move the VXC from any account type.
- You can move any VXC type as long as it is not locked or pending approval.
- You can move an unlocked VXC under a locked Port.
- No approval is required for Marketplace or Service Key VXCs.
- The source and destination Ports must be owned by the same customer account.
There are conditions that must be met before moving a VXC. The following criteria must be satisfied before you can move a VXC.
- The move can only be to a service of the same type. For example, Port to Port, MCR to MCR, or MVE to MVE.
- You can only move to a Port in the same metro as the current Port. For more information about metros, see Metro IDs.
- The destination Ports must have enough capacity for the selected connection.
- When a VLAN is specified, that VLAN must be available on the destination Port.
- The destination must not be an MVE with more than one vNic.
- The move must not cause a change to billing.
If a move is regarded as invalid, the connection will be greyed out and cannot be moved.
If you cancel a move, the VXC is not affected and it remains connected to its original Port.
Moving one or more VXCs
You can move one or more VXCs at a time. Select the Port that the VXCs are to be moved from, then select the VXCs to be moved.
To move one or more VXCs
In the Megaport Portal, go to the Services page and select the Port you want to use.
The A-End and B-End of the VXC are shown as connections on the relevant Port. Make sure you are moving the correct end.
Click the Move Connection icon on the Port or on the VXC.
Click to select one or more connections to move. Each move is subject to the rules and conditions described above. If a connection is not valid, it will be displayed but will not be available to select.
You can select or deselect connections individually, or use the Select All button.
Select the destination Port from the Move To area.
You can filter the Ports by selecting a diversity zone at the top of the Move To list.
Review your selection and click Move.
On the prompt that shows the intended move, review the details again and click Confirm.
The Summary table on the Move Connections screen shows the status of the move. It will either show a working hourglass, a message saying success, or an error message.
The Success status means that the request was successfully submitted.
A Failure message shows that the move has failed. The connections will not be moved.