MVE Billing

This topic explains Megaport Virtual Edge (MVE) billing details.

How does MVE billing work?

Megaport charges a recurring monthly flat fee based on the MVE provisioned services consumed hourly in the course of the previous month.

The MVE service is priced by the instance size. When you order an MVE, you select a small, medium, or large size. These fixed monthly subscription prices include the MVE, public IP address, and internet connectivity with DDoS protection. IP transit costs may differ by market. VxCs between MVEs or other resources are billed separately. For details, see Planning Your Deployment.

The billing starts as soon as the MVE is in live status. Each month, you are billed a flat fee for each MVE. MVE is postpaid, so if you order the MVE on the 15th of January, your first invoice will be on the 1st of February, and the charge will reflect the 15th of January to the 31st of January. The billing contact specified in the billing market details for your registered company receives the invoice.

There are multiple payment options available. You can specify your preferred payment method through your Megaport account manager or Accounts Receivable. Payments are postpaid with net 30-day payment terms. You can set up automatic payments on a credit card or through an electronic funds transfer (EFT), however only after Megaport has issued your first invoice. One-off credit card payments are accepted at any time. For details, see Registering an Account and Making a One-Off Credit Card Payment.

To provide customers with a predictable monthly billing amount, Megaport’s billing cycle is 28 days. Services that are in place for fewer than 28 days are charged for the time they are live.

You can view MVE invoices in the Megaport Portal, even if your MVE was created in the Cisco SD-WAN vManage console. For details, see Downloading an Invoice.

Cancellation

You can cancel MVE at any time with no penalty. Cancelling an MVE will immediately stop billing and prorate the fixed recurring charge. The prorated fixed recurring charge will be invoiced on the next bill.


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