Support

We’re happy to help.

Support services are available any time, anywhere.

Need a hand with something? Get in touch with our dedicated support teams who are ready to guide you through everything from setting up your Megaport account to establishing connections on our network. We’re available 24/7 through chat, email, and phone, ready to answer your questions in real time.

Chat

Reach out to our in-house tech support team any time of the day or night. Log in to the
Megaport Portal and click the blue chat icon to start a conversation.

Email

support@megaport.com

Phone

Reach out to our support team through the number best for your region.

  • Australia +61 7 3062 7601
  • New Zealand +64 508 050 877
  • US +1 425 954 2777
  • United Kingdom +44 1 202 286 622
  • Germany +49 32 211 121 713
  • Hong Kong +852 800 906 081

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