Port Billing
When a new Port is created on a contract term, charges are applied on a postpaid basis from the day the Port goes Live, or 14 days after the order date, whichever comes first, until the end of that calendar month. From the 1st day of the following calendar month, charges change to a prepaid basis.
For example, if a Port is ordered on March 15 and goes Live on March 26, the first invoice (issued April 1) will cover two periods:
- March 26–31: Prorated postpaid charge for the remainder of the month that the Port went Live.
- April 1–30: Full month prepaid charge for the following calendar month.
The second invoice (issued May 1) will cover May 1–31 as a full month prepaid charge.
The contract term for a newly ordered Port begins on the day the Port goes Live, or 14 days after the order date, whichever comes first.
The contract end date is calculated from the same start date and extends for the duration of the selected contract term.
Any changes to an existing term will apply from the start of the next billing month.
Note
In the Portal, if you have chosen a billing currency other than the home currency for a market (such as USD in Australian market), the price will be recalculated based on the current exchange rates in the Portal.
For more information, see Port Pricing & Contract Terms.
Cancellation
You can cancel a Port at any time. Canceling a Port on a contract term will result in an early termination fee (ETF) equivalent to 100% of the remainder of the term. For more information, see Terminating a Port.