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Terminating an MCR

You can terminate an MCR directly from the Megaport Portal. Cancelling an MCR on a contract term will result in an early termination charge (ETC) equivalent to 50% of the remainder of the term. For details on MCR contract terms, see MCR Pricing and Contract Terms.

To terminate an MCR

  1. In the Megaport Portal, go to the Services page.
  2. Locate the MCR you want to terminate and click Delete MCR.
    Delete MCR
    The Terminate Services window appears. Early termination charges will be shown here, if applicable.
    Terminate services

  3. Click Yes - Terminate 1 Service to confirm the MCR termination, or click No, Keep Services to cancel.

Last update: 2022-02-03