Registering an Account

The first task is to set up your company with a Megaport account.

To register an account

  1. Visit the Megaport Portal and click Register Now.
    Create account

  2. Complete all fields, or click Sign in with Google if you prefer to log in with your Google credentials.

  3. Review and accept the Privacy Policy, Site Terms, and Acceptable Use Policy.
  4. Click Create Account.
    Start tour

  5. Click Start Tour to familiarize yourself with account setup, portal tools, and how to contact Megaport Support.

Adding a company profile

The next task in setting up your account is to add a company profile and select a billing market. If you haven’t performed these steps you can still create a shopping cart and view pricing, but you won’t be able to submit an order.

To add a company profile

  1. Choose Company > Set Up Company to display the Company Profile page.
    Company Profile page

  2. Enter your company Trading Name. The trading name is the name the public sees, and not the legal name.

  3. Review and accept the Global Services Agreement.
  4. Click Save.


Until account setup is complete and a billing market is enabled, it is not possible to order services.

Enabling a billing market

After you save your new company profile, you will enable the company billing markets where you want to consume services. We recommend that you enable multiple markets; however, you can enable a single market now and add markets later as you expand your services.

To enable a billing market

  1. Click View Company Markets from the Company Profile page.

    If the Company Profile page isn’t visible, choose Company > Billing Markets.
    Company Billing Markets page

  2. Click Enable next to your preferred billing market(s).
    Enable market

  3. Complete all fields for the chosen billing market.

    • Billing Currency – The billing currency for this market. The currencies vary for each billing market. In most markets, the US dollar (USD) is available as the secondary currency. For example, the Singapore billing market offers the option of billing in both Singapore dollars (SGD) and USD. Once you have chosen a currency, it cannot be changed.

    • Company Name – The company name that appears in your profile.

    • Billing Contact Details – The name, phone, email address, physical address, and country for the billing contact. Use commas to separate multiple email addresses.

    • Company Registration No. – The tax or VAT registration number as required per region.

    • Purchase Order Number – An optional PO number for tracking. This number is optional and appears on all invoices related to its market.

  4. Click Save.

    After adding a company profile, you can view markets associated with it by choosing Company > Company Profile and clicking View Company Markets.

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