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Downloading Invoices

Megaport invoices for services every month. You can download individual invoices in PDF or CSV format using either of these methods:

• Billing > Invoices – A centralized view of all invoices across all your billing markets. You can filter by Invoice ID, market, payment status, or date range.
• Billing > Billing Markets – A per-market view. Use this to browse invoices for a specific billing market.

Note

• If your account is managed through a Megaport partner, the partner manages the billing and the Portal does not display billing markets or invoices. Contact your partner for billing details.
• Invoice downloads are not available for the Brazil and India billing markets:
  • For the Brazil billing market, Accounts Receivable (AR) sends invoices, statements, and other standard communications to the billing contact email address registered in your account. For invoice inquiries about your Brazil billing account, contact Megaport Accounts Receivable.
  • For the India billing market, invoices, statements, and other standard communications are sent by our invoicing agent. For inquiries, contact Megaport Accounts Receivable.

To download an invoice from the Invoices page

1. Visit the Megaport Portal and log in.

2. Choose Billing > Invoices.

   

   The Invoices page displays these columns:

   Column	Description
   Invoice ID	Unique identifier for the invoice.
   Date	Date the invoice was generated.
   Due Date	Date the payment is due.
   Market	The billing market the invoice belongs to.
   Amount	Total amount charged.
   Open Balance	Remaining unpaid amount.
   Status	Payment status: Pending, Paid, or Overdue.
   Download	Options to download the invoice as PDF or CSV.

3. (Optional) Use the filter bar to narrow the list. You can filter by Invoice ID, billing market, payment status, or date range. To clear all filters, click Clear filters.

4. In the invoice row, click PDF or CSV:

   • PDF – Opens a new browser tab with a PDF version of the invoice.
   • CSV – Downloads the invoice in comma-separated values (CSV) format. You can import the file into spreadsheets or databases, or open it in any text editor.

To download an invoice from Billing Markets

1. Visit the Megaport Portal and log in.
2. Choose Billing > Billing Markets.
   
3. Click the View Invoices icon.
   Invoices for that billing market are displayed. Each invoice is available to download as a CSV or PDF file.
   
4. By default, the page shows invoices from the last 12 months. To narrow the list, select a date range.
5. Click the CSV or PDF icon to download the invoice.
   • CSV – Downloads the invoice in comma-separated values (CSV) format. You can import the file into spreadsheets or databases, or open it in any text editor.
   • PDF – Opens a new browser tab with a PDF version of the invoice.

For more information about your invoice, see Understanding Your Megaport Invoice.