Understanding the Services page

The Services page is a bird’s eye view of all your Megaport services. You can view, configure, and edit your Ports, MCRs, and their connections (VXCs and IXs). Each connection is grouped under its associated Port or MCR.

Services page

Sorting and filtering services

The sorting and filtering tools allow you to customize the Services page to help you find the information you need.

Sorting and filtering

You can change the order of the Ports in ascending or descending order, and sort them according to the following criteria:

  • Creation Date – Sorts the Ports by the date they were created.
  • Name – Sorts the Ports by name, in alphabetic order.
  • Location – Sorts the Ports by country, and then by the location within that country.

Note

You can only sort Ports and MCRs, not their connections (such as VXCs or IXs), which are displayed in the order they were added.

To narrow the services shown on the page, enter your search in the Filter Services field. The filter will match against the name, location, and ID of the services. Any services matching your search will be highlighted.

You can hide or show all the connections for a Port or MCR. By default, the Portal shows all the connections unless there are more than 10, in which case they will initially be collapsed. Click the down arrow to expand all connections under a service, or click the up arrow to hide them.

Viewing and editing services

By default, services are listed by the date they were created. VXCs and IXs are grouped under each Port or MCR.

Service status

The icons for each Megaport service change color to indicate their provisioning status. Mouse over an icon for details about the service status.

Green icon Green – The service is configured and live.

Grey icon Grey – The service is not live. This can happen for a number of reasons: for example, the service could be in the process of being deployed, or a Port could be waiting for connection approval from the data center.

Orange icon Orange – The status of this service is unknown.

Red icon Red – The status is down.

Each service on the page provides icons so you can modify Port, MCR, VXC, and IX configurations at any time.

Service details

Ports

Each Port displays its speed, location, diversity zone (if applicable), and allocation percentage. This percentage reflects the amount of bandwidth defined for the Port that has been assigned to VXCs.

Port

  • Details – Click the gear icon to view or edit the configuration details, monitoring logs, usage, and billing information for this Port.
  • Service Keys – Click to generate and manage keys to connect ports in separate Megaport accounts or deploy a VXC between two businesses. This icon is only shown when the Port is ready for a service key. For details, see Service Keys.
  • Delete – Click the trash icon to terminate a Port, either immediately or at the end of its term. The Port and its associated VXCs and IXs will be terminated. For details, see Terminating a Port.
  • Lock – A company administrator can click the padlock icon to lock a Port and prevent accidental modification or deletion. If an administrator has locked the Port, other users will see that it has been locked but only an administrator can unlock it. For details, see Locking Megaport Services.
  • +Connection – Click to establish a connection to a CSP, an IX, a service provider on the Megaport Marketplace, or deploy a private VXC to another Port (local to the current company account). If you have a service key, you can connect ports in separate Megaport accounts or enable a business-to-business VXC.
  • Hide/Show – Click the Hide/Show toggle to hide or show the connections on this Port.

MCRs

Each MCR displays its rate limit, location, and allocation percentage. This percentage reflects the amount of bandwidth defined for the Port or MCR that has been assigned to VXCs.

MCR

  • Looking Glass – Click the binoculars icon for single-screen visibility into traffic routing. This visibility helps you troubleshoot connections by showing the status of protocols and routing tables in the MCR.
  • Details – Click the gear icon to view and edit configuration details, service logs, and usage metrics for this MCR.
  • Delete – Click the trash icon to terminate an MCR and its associated VXCs. MCR termination is immediate. For details, see Terminating a Port.
  • Lock – A company administrator can click the padlock icon to lock an MCR and prevent accidental modification or deletion. If an administrator has locked the MCR, other users will see that it has been locked but only an administrator can unlock it. For details, see Locking Megaport Services.
  • +Connection - Click to establish a connection to a CSP, a service provider on the Megaport Marketplace, or deploy a private VXC to another Port (local to the current company account). If you have a service key, you can connect to Ports in separate Megaport accounts or enable a business-to-business VXC.

VXCs

Each VXC displays its name, rate limit, location, and whether the Port/MCR is at the A-End or B-End of the connection.

If you are at the A-End of the connection, and the connection is to a company on the Megaport Marketplace, it will display the logo, have a tooltip of the company name, and allow you to click the icon to view the details on the Marketplace. In this example, the VXC at the A-End is connected to AWS.

VXC

If you are at the B-End of the connection (and don’t own the A-End), it will show the generic Marketplace logo (not clickable) and have a tooltip that says that you are at the B-End of a connection owned by another company.

VXC B-End

  • Details – Click the gear icon to view the configuration details, monitoring logs, usage, and billing information.
  • Delete – Click the trash icon to terminate a VXC. VXCs can be individually terminated or are terminated as part of terminating the attached Port or MCR. VXCs attached to Ports that are set to terminate in 30 days are terminated when the Port is terminated. For details, see Terminating a Port.
  • Lock – A company administrator can click the padlock icon to lock a VXC and prevent accidental modification or deletion. If an administrator has locked the VXC, other users will see that it has been locked but only an administrator can unlock it. For details, see Locking Megaport Services.

IXs

Each IX displays its name rate limit and location.

IX

  • Details – Click the gear icon to view the configuration details, monitoring logs, usage, and billing information.
  • Delete – Click the trash icon to terminate an IX. IXs can be individually terminated or are terminated as part of terminating the attached Port. IXs attached to Ports that are set to terminate in 30 days are terminated when the Port is terminated. For details, see Terminating a Port.
  • Lock – A company administrator can click the padlock icon to lock an IX and prevent accidental modification or deletion. If an administrator has locked the IX, other users will see that it has been locked but only an administrator can unlock it. For details, see Locking Megaport Services.

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