Viewing Billing Details

The Billing page shows billing details for the selected VXC or IX. You can view upcoming estimated bills and any changes in the configured speed over a given month.

For details on the VXC pricing structure, see VXC Pricing.

To view billing details for a VXC or IX

  1. Log in to the Megaport Portal and choose Services.
  2. Click the gear icon next to the VXC or IX.
    VXC gear icon
  3. On the Connection Details page, click Billing.
    VXC Billing icon
    The Billing graph shows the configured speed over the current billing month and the Estimated Next Bill for the VXC or IX. The Estimated Next Bill for the current month is updated with each change to the service.
    Billing graph

    The shaded area of the graph shows the configured speeds for the portion of the month that has already passed. The dotted line shows the expected speed for the rest of the billing month, assuming that no changes are made.

    To view details for a previous month, click the Billing Month and select a month. To zoom to a particular area of the graph, place the mouse pointer over the graph, and then click and hold the left mouse button. Move the mouse left or right and release the left mouse button to zoom in.

    To return to the default view, double-click the graph.

Billing details

The Billing Details table shows the configured speed for the VXC or IX connection, as well as any changes made to the speed during the selected month. Each speed change creates a new entry in the table.

To provide customers with a predictable monthly billing amount, Megaport’s billing cycle is 28 days.

Billing details

Each entry includes these billing details:

  • Speed (Mbps) – The configured speed for the VXC or IX connection.
  • Start/End – The date range that the VXC or IX was configured at this speed.
  • Duration – The length of time that the VXC or IX is expected to be configured at the current speed. When viewing the current month, the duration for the last configured speed is extended to the end of the 28-day billing cycle and the price is calculated based on that duration.
  • Price – The cost of the connection. The price is based on the amount of time that the connection was configured at that speed.

Optionally, click Download CSV to download the billing data shown in the comma-separated values (CSV) format. You can use the CSV file to import the data into spreadsheets and databases. You can open the CSV file in any text editor.


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