Skip to content

Configuring Email Notifications

Portal users can receive email notifications from these categories: Services, Ordering, Financial, and Company.


If you have a partner managed account, you cannot view or change notification settings. Maintenance event notifications are sent directly to the partner and not your managed account. Your partner will communicate with you regarding any maintenance events that affect your account. Security emails are sent directly to anyone impacted.

To review and configure email notifications

  1. Click your user name on the upper right-hand side of the portal and from the dropdown menu, choose Notification Settings.
    Notification Settings

  2. For email notifications, click View Details.

  3. Select the Show Detailed Notifications.
    Each notification category expands and describes the events that trigger notifications in that category.

  4. Select each notification category that you want to track and click Save.
    Configure Email Notifications

Last update: 2022-01-21