| Company Profile | By default, the company profile is visible to the partners but does not appear for managed accounts. | Yes | Yes | When enabled, both partner and managed account users can view the company profile. Managed account users cannot edit the company profile. |
| Dashboard | By default, the dashboard is visible to the partner account after login, but it does not appear for managed accounts. The Services page appears in place of the dashboard for managed accounts. | Yes | Yes | By default, the dashboard is turned on for partners. When enabled for managed accounts, both partner and managed account users can view the dashboard.
When the dashboard is enabled and the managed account user has configured services such as a Port, the Services page appears in place of the dashboard after login. If no services are configured, the dashboard appears. |
| Megaport Marketplace Profile | The Megaport Marketplace profile is visible to partner accounts only. Managed accounts are not listed in the Megaport Marketplace. | No | No | - Partners can view the Marketplace Profile.
- Managed accounts can view the Marketplace and create connections to Marketplace services, but they cannot make a new service visible on the Megaport network for inbound connection requests.
- Managed accounts cannot view or edit the Marketplace profile information.
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| Pricing | By default, pricing is visible to the partners but does not appear for the managed accounts. Any changes to Megaport services made by a managed account will not include pricing estimates or details. | Yes | Yes | - When enabled for managed accounts, both partner and managed account users can view the pricing details.
- When pricing is enabled for managed accounts, retail prices are shown.
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| Billing Market | The billing market is accessible to partners only. | No | No | Partner accounts can access and modify a billing market. A message informs a managed account user that the market cannot be added unless they are logged in to a partner account.
Note: A change to a billing market (by the partner account) affects all of the managed accounts as well, including Megaport promotional discounts. |
| Chat Support | By default, for partner-managed accounts, chat support is enabled for the partners and turned off for managed accounts. For Megaport-supported managed accounts, chat support is turned off for the partners and turned on for managed accounts. | Yes | Yes | When enabled for managed accounts, both partner and managed account users can use chat. |
| Service Approval Queue | By default, managed account users with the appropriate roles can order new services, change existing services, and terminate services.
For information about who can manage services, see Managing User Roles. | Yes | No | When enabled, managed users cannot order new services, change existing services, or terminate services without approval from the partner. |
| Notifications | Notifications are enabled for partners and Megaport-supported managed accounts. Notifications are turned off for partner-supported managed accounts. | No | Yes | - Partners receive notifications they subscribe to.
- Partners can unsubscribe from managed account notifications.
- Megaport-supported managed accounts receive notifications they subscribe to for their own managed accounts and services.
- Both partner and managed accounts receive Security and People notifications.
- Financial and company notifications never go to managed accounts.
- When multiple partner and managed account services are impacted by a planned event, the partner receives one email listing services under each account name.
- For more information, see Configuring Email Notifications.
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