Viewing service logs
Viewing the service logs is a simple way to monitor the activity and performance of your MVEs. Megaport starts reporting metrics as soon as the MVE is live in the Megaport Portal. To view service logs for an MVE- In the , go to the Services page and locate the MVE.
- In the Actions section for the MVE, click Details.
- Select the Logs tab.
The Service Logs table lists the events for the MVE, with the date, status, and message for each event. Use the controls below the table to view more events. A green check mark indicates that the service is running as expected, or shows a non-critical event such as a speed change. A yellow warning icon indicates that there is a potential issue with the service.
Company Admins can also select Activity Logs next to Service Logs. Activity logs show user activity for the MVE, such as configuration changes and other administrative actions. For more information about activity logs, see Viewing Activity Logs.
Viewing usage details
The Service Graph provides helpful information such as inbound/outbound traffic and packet rates. The graph is useful for comparing monthly usage on a MVE. You can export the MVE usage data in comma-separated values (CSV) format for analysis in spreadsheets and databases. You can access a Service Graph from these locations:-
From the Services page, click Details for the service, then select the Telemetry tab.
You will see Service Graphs for the selected service only. -
From Monitoring & Diagnostics > Service Telemetry.
This page shows usage for multiple services. You can filter the information for a specified date range and select a metric to display. For more information, see Monitoring Services using the Service Telemetry Page.
The Service Graph is updated every 5 minutes.
- In the , go to the Services page and locate the MVE.
- In the Actions section for the MVE, click Details.
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Select the Telemetry tab.
The tab shows all available metric graphs for the MVE.The controls above the graphs apply to all graphs at once. When you change a control, every graph updates together. -
In the Date Range field, enter the range of dates for which to view usage details.
Select from the following options:- Last hour
- Last 12 hours
- Last 24 hours
- Last week
- Last month
- Last 3 months
- Last 6 months
- Last 12 months
- Custom - Enter a custom date range using the date picker.
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In the Resolution control, select the resolution for the graph data: 5 min, Daily, or Monthly.
The available resolutions depend on the selected date range:
- 5 min is available only for ranges of 3 months or less.
- Daily is available for any range.
- Monthly is available only for ranges greater than 3 months.
- If you selected Daily or Monthly resolution, select one or more values in the Aggregate control to plot on the graph: Average, Peak, 95th percentile, or Minimum. The Aggregate control is not shown for 5 min resolution.
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You can customize the graphs by selecting or clearing the In pps, Out pps, In Mbps, and Out Mbps check boxes to show or hide data.
Use the mouse to hover over a specific data point to see the values and exact timestamp.
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Click Export CSV to download the MVE usage data for all metrics in a single CSV file.
You can use the CSV file to import the data into spreadsheets and databases. You can open the CSV file in any text editor. The exported data uses the selected resolution. - Click UTC or your local time zone to change the time zone.