Monitoring MVE

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Viewing service logs

1. Log in to the and choose Services.
2. Click the gear icon next to the MVE.
3. On the MVE Details page, click Logs.
   The 100 most recent events are displayed, including the time zone of the log entries. The standard time zone formatting for MVE log messages is UTC. A green check mark indicates that the service is running as expected, or shows a non-critical event such as a speed change. A yellow warning icon indicates that there is a potential issue with the service.

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Viewing usage details

• From the Services page, click the gear icon, then select Telemetry.
  You will see Service Graphs for the selected service only.
• From Monitoring & Diagnostics > Service Telemetry.
  This page shows usage for multiple services. You can filter the information for a specified date range and select a metric to display. For more information, see Monitoring Services using the Service Telemetry Page.

1. Log in to the and choose Services.
2. Click the gear icon next to the MVE.
3. On the MVE Details page, click Telemetry.
   The Service Graph page appears, showing all available metric graphs.
   The controls above the graphs apply to all graphs at once. When you change a control, every graph updates together.
4. In the Date Range field, enter the range of dates for which to view usage details.
   Select from the following options:
   • Last hour
   • Last 12 hours
   • Last 24 hours
   • Last week
   • Last month
   • Last 3 months
   • Last 6 months
   • Last 12 months
   • Custom - Enter a custom date range using the date picker.
   The default time range is the last 24 hours.
5. In the Resolution control, select the resolution for the graph data: 5 min, Daily, or Monthly.
   The available resolutions depend on the selected date range:

   • 5 min is available only for ranges of 3 months or less.
   • Daily is available for any range.
   • Monthly is available only for ranges greater than 3 months.

   Resolutions that the selected date range does not support are grayed out and unavailable, with a tooltip explaining why.
6. If you selected Daily or Monthly resolution, select one or more values in the Aggregate control to plot on the graph: Average, Peak, 95th percentile, or Minimum. The Aggregate control is not shown for 5 min resolution.
7. You can customize the graphs by selecting or clearing the In pps, Out pps, In Mbps, and Out Mbps check boxes to show or hide data. Use the mouse to hover over a specific data point to see the values and exact timestamp.

   Metric	Description
   Packets	In pps - Incoming packet rate to the MVE, measured in packets per second. Out pps - Outbound packet rate from the MVE, measured in packets per second.
   Traffic	In Mbps - Number of inbound Megabits per second. Out Mbps - Number of outbound Megabits per second.

8. Click Export CSV to download the MVE usage data for all metrics in a single CSV file.
   You can use the CSV file to import the data into spreadsheets and databases. You can open the CSV file in any text editor. The exported data uses the selected resolution.
9. Click UTC or your local time zone to change the time zone.

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Helpful references

• IX Telemetry
• Monitoring MCR
• Monitoring NAT Gateway
• Monitoring Ports, VXCs, Megaport Internet, and IXs
• Monitoring Service Activity in the Megaport Portal
• Monitoring Services for Status
• Monitoring Services using the Service Telemetry Page
• Viewing Activity Logs