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As a partner, you can strengthen your presence on the Portal by adding your logo to the Portal banner. Your logo will appear in the top left of the Portal, next to the Megaport logo, for your account and your managed accounts. If you click your logo, you will be taken to your website. You can also add your logo to the emails that Megaport sends to your managed accounts. For information about configuring custom branding using the API, see Customizing your Branding with the API.
  • Custom branding applies to your account and all managed accounts. You cannot enable it for individual managed accounts.
  • Custom Portal and email branding both require a saved branding profile and can be enabled independently.

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About the Custom Branding page

You manage your branding on the Custom Branding page. After you save your first branding profile, the page has these tabs:
  • Branding — Contains your branding display name, website URL, and logo, with a preview of how they appear in the Portal banner.
  • Visibility — Contains switches that enable or disable custom Portal branding and custom email branding.
The tag at the top of the page shows Enabled when custom Portal branding or custom email branding is enabled. It shows Disabled when neither is enabled.

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Setting up your branding details

Your branding profile contains your display name, website URL, and logo. Use the Branding tab to set up your profile for the first time, or to change it later. To set up or change your branding details
  1. Log in as a Company Admin.
  2. Choose Partner Admin > Custom Branding.
    The Custom Branding page appears.
  3. If you have not set up a branding profile, click Set Up Custom Branding.
  4. Complete these fields:
    • Branding Display Name — Specify the name to display in the Portal banner, up to 80 characters. This name is separate from your trading name and your Megaport Marketplace name.
    • Brand Website URL — Specify the URL of your website, up to 200 characters. This URL opens when users click your logo in the Portal banner.
    • Navbar Logo Asset — Upload the logo to display in the Portal banner. After you select a logo, you can resize it to fit the display area.
      Images can be up to 2 MB and in one of these formats: PNG, JPEG, SVG, or WebP. For the best fit in both light and dark mode, use a square image with a transparent background.
    The Navbar Preview shows how your branding will appear in the Portal banner in light and dark mode.
  5. Click Save at the bottom of the page.
    Your branding profile is saved.
To discard your unsaved changes, click Revert. If you leave the page or switch tabs before you save, a confirmation message appears. Click Stay on page to keep your changes, or Leave page to discard them.
  • Saving your branding details does not enable your branding. To show your branding, enable it on the Visibility tab.
  • After you change your logo, the new logo can take a few minutes to appear.

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Enabling or disabling custom branding

Use the Visibility tab to choose where your branding appears: in the Portal banner, in emails to your managed accounts, or both. To enable or disable custom branding
  1. Log in as a Company Admin.
  2. Choose Partner Admin > Custom Branding.
  3. Select the Visibility tab.
  4. In the Enable Branding section, select a switch to enable or disable that type of branding:
    • Enable Custom Portal Branding — Shows your branding in the Portal banner for your account and all your managed accounts.
    • Enable Custom Email Branding — Shows your logo alongside the Megaport logo in the emails that Megaport sends to your managed accounts.
    Your change is saved as soon as you select the switch. You do not need to click Save.
Last modified on November 6, 2026