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This topic provides an overview of creating and viewing Megaport services for partner and managed accounts.

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Estimating service cost

You can estimate the cost of Megaport services for partner and managed accounts before actually ordering the services. For more information about estimating cost for managed users, see Quoting Service Cost.

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Creating and ordering services

Partners often use the Partner Portal to order services for their customers. Partners also allow some customers to provision services directly. Suppose a partner orders a Port and a Virtual Cross Connect (VXC) for a customer in the Partner Portal, and then decides to add another Port with a connection to a Cloud Service Provider (CSP). After provisioning these initial services, a partner can then allow the customer to further provision services themselves in the Partner Portal using their managed account. For more information about creating services and the ordering restrictions for managed users, see Creating and Ordering Services.

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Viewing services

From the Services page, a user logged in to a partner account can see all services and can switch into managed accounts to see services specific to a customer. For more information, see Viewing Services. You can also see all services and switch into managed accounts from the Dashboard. For more information, see Megaport Portal Dashboard.

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Monitoring maintenance and outage events

The Maintenance & Outages page allows you to monitor maintenance and outage events that affect your services, including current, scheduled, and past events. For more information, see Monitoring Maintenance and Outage Events.
Last modified on August 26, 2026