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This topic describes how to create a in the Megaport network. Your organization’s Port is the physical point of connection between your organization’s network and the Megaport network. You need to deploy a Port wherever you want to direct traffic. The Megaport Portal presents the Port details, location, provider, configuration, and pricing options on a single page, with a live order summary that updates as you make selections. You can start with a single data center. For redundancy, we recommend selecting two different locations.
Before proceeding, ensure that you have set up your Megaport Portal account. For more information, see Setting Up a Megaport Account.
To create a new Port
  1. In the , go to the Services page.
  2. Click Add Services, then select Port. The Create Port page opens. Complete the sections on this page to configure your Port. The order summary updates as you make selections. On wider screens, the summary is displayed in a panel on the right. On narrower screens, it is displayed in a bar at the bottom of the page that you can expand.
  3. In the Details section, specify these fields:
    • Port Name — Specify a name that helps you identify the Port, particularly if you plan to have more than one Port.
    • Service Level Reference (optional) — Specify a unique identifying number for your Megaport service to be used for billing purposes, such as a cost center number, unique customer ID, or purchase order number. The service level reference number appears for each service under the Product section of the invoice. You can also edit this field for an existing service.
      A VXC associated with the Port is not automatically updated with the Port service level reference number.
  4. In the Location section, select your preferred data center location.
    Use the Search field to find a location by metro name, country, data center name, or provider name. You can also search by address details, such as a street, city, state, or postcode. Alternatively, browse the region tabs, then select a location.
  5. In the Provider section, select a data center provider, then select a data center from the drop-down list.
    Only providers and data centers available at your selected location are listed. If your search term in the Location section matches a specific provider or data center, the Provider list narrows to that provider. If the term matches only a metro or country, the Provider list shows every provider available at that location.
  6. In the Configuration section, specify these fields:
    • Port Speed — Select the required Port speed. Port capacity depends on location and service availability. Ensure that your equipment is capable of interfacing with the selected speed.
    • Port Diversity — If diversity is available at your selected location and speed, a Diversity Option drop-down list appears. You can create two diverse Ports or choose an existing Port for the new Port to be diverse from. For more information about configuring Port diversity, see Port Diversity.
    • LACP & LAG Ports — To enable LACP, the Port speed must be 10 Gbps or higher. Enable LACP on Port if you want the Port to be a member of a LAG, then select the number of Ports in the LAG, up to a maximum of 8. For more information about LAG, see Creating a Link Aggregation Group.
  7. In the Pricing section, specify these fields:
    • Contract Term — Select a contract term. Longer terms result in a lower monthly rate. 12 Months is selected by default.
    • Contract Renewal — Automatically renews the contract at the same price and term length when the current term ends. This is enabled by default. If you disable it, the contract rolls over to a month-to-month term at the end of the current term, without the term discount. For more information, see Minimum Term Renewal.
  8. In the Add-ons section, review the following:
    • Cross Connect — If the location has Cross Connect availability, a option appears in the Add-ons section. Enable the Cross Connect add-on to add a Cross Connect to your Port order. The monthly rate and one-time fee for the Cross Connect appear on the card. For more information, see Ordering a Cross Connect.
  9. In the Resource Tags section, add any tags you want to apply to this Port.
    • Resource Tags — You can use resource tags to add your own reference metadata to a Megaport service.
      To add a tag:
      1. Click Add Tags.
      2. Click Add New Tag.
      3. Enter details into the fields:
        • Key — String, maximum length 128 characters. Valid values are a-z 0-9 _ : . / \ -
        • Value — String, maximum length 256 characters. Valid values are a-z A-Z 0-9 _ : . @ / + \ - (space)
      4. Click Save. If you already have resource tags for that service, you can manage them by clicking Manage Tags.
      Never include sensitive information in a resource tag. Sensitive information includes commands that return existing tag definitions and information that will identify a person or company.
    The price updates dynamically based on your selections in the order summary. Note that some partner-managed accounts do not display the pricing details.
  10. Review the order summary, then click Add Port. The newly created Port is added to your cart, ready for checkout. If you create a service in a market that is not enabled, you are prompted to enable it first. For more information, see Setting Up Financial Details.
  11. Click Review Order to proceed through the checkout process, or click Save to save the configured services before placing the order.
  12. Review the Important Information section and confirm agreement with the Service Agreements. If you do not have a promotion code, skip to the Order Now step. If you do have a promotion code, enter it into the Enter discount code field then click Apply. Alternatively, if a code already appears in the Discounts field, verify it is correct and click Apply. The promotional discount appears below the Standard Term discount. This discount is not reflected in the Monthly Rate shown here, it is applied at the time of billing. If an invalid or expired code causes an error with your order, contact your Megaport Account Manager for a replacement code. If you entered an incorrect promotion code, you can remove it by clicking Remove.
    In addition to entering a promotion code manually, there are two other ways to apply promotion codes.
    • Auto-apply — Megaport automatically applies the promotion code to your order. It appears automatically on the Checkout page.
    • Manual list — Eligible promotion codes appear at checkout for any applicable services in your cart. You can then select and apply them.
  13. Click Order Now. In most cases the Port is provisioned immediately, but sometimes it can take longer. After the Port is provisioned, Megaport generates a Letter of Authorization (LOA) specifying the demarcation point to be applied to your service. A PDF of the LOA is sent to you by email.
  14. Click the Download LOA link next to the new Port on the Services page.
    The Download LOA link appears after the Port is available. For more information about the LOA, see Megaport Letter of Authorization.
  15. Provide the LOA to your data center operator to establish the physical Cross Connect from your network device to your new Port.
The cost of a new cross connection and any related VXC fees are the responsibility of the customer, as outlined in Megaport’s Global Services Agreement.
Once the Port has been provisioned and deployed, you have access to the Megaport network and can start adding Virtual Cross Connects (VXCs) to the Port. For more information about adding VXCs, see Creating a VXC.
Last modified on September 21, 2026