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This topic describes how to use the Portal search to find your services, start creating a service, and go to any page in the Megaport Portal without browsing the navigation menu. You can use the search to:
  • Find a service by its name, service ID, product type, or location, and open its overview page.
  • Start creating a service.
  • Go to any page you can open from the navigation menu.
  • Switch between the light and dark themes.
The search results only show pages and actions that you have access to. You can open search from anywhere in the Portal. To open search
  • Click Search… at the top of the navigation menu, or press Command+K on macOS or Ctrl+K on other operating systems.
    If the navigation menu is collapsed, click the search icon at the top of the menu.
To close search, press Esc or press the same key combination again. With an empty search box, search shows these groups:
  • Create — Start ordering a service.
  • Navigate — Go to the sections of the navigation menu that you can access, such as Dashboard and Services.
  • General — Switch between the light and dark themes.
An entry with an arrow opens a list of its pages inside the search panel. For example, Billing lists pages such as Billing overview, Invoices, and Billing Markets. Specify text in the search box to filter the list. To return to the main list, press Esc, press Backspace when the search box is empty, or click the section name at the start of the search box.

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Searching for services and pages

Search results are grouped under these headings:
  • Services — Your services that match the search. Each result shows the service name, the first eight characters of the service ID, and the product type. Select a result to open the service overview page.
  • Create — The services you can create, such as Create Port. Select an item to start ordering that service. Latitude.sh items open the Latitude.sh Portal in a new browser tab.
  • Navigate — The Portal pages that match the search. A page within a section shows the section name beside it. Pages outside the Portal, such as the MegaIX Looking Glass, open in a new browser tab.
  • General — The theme switch, when it matches the search.
To search for a service
  1. Open search.
  2. Enter part of the service name, service ID, product type, or location in the search box.
  3. Click a result, or press Up Arrow or Down Arrow to highlight a result, then press Enter.
    The service overview page opens.
The footer of the search panel shows the name of the company you are working in and the keyboard shortcuts for moving through the results. If you are in a partner or managed account, the account type is also shown.
Search results do not include services that are in design, or services that are canceled, decommissioned, or failed.

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How search works

  • Search only finds services in the company you are working in.
  • Search matches the start of any word, so “l” finds “LAG” but not “Billing”.
  • Four service fields are searched: name, service ID, product type, and location.
  • Search is not case-sensitive.
  • Wildcards such as * and ? are not supported.
  • Quotes are treated as literal characters and are not supported for exact phrase matching.
  • Boolean operators such as AND, OR, and NOT are treated as ordinary words.

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Tips for searching

  • To find a service by its service ID, specify at least the first four characters of the ID.
  • Search inside a section. After you open a section such as Billing, typing filters only that section’s pages.
  • Open Portal pages directly. Typing part of a page name, such as “invoices” or “users”, is often faster than finding it in the navigation menu.

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Helpful references

Last modified on November 10, 2026