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The Megaport Portal dashboard is an interactive experience that can show either a rotating globe or a flat projection. You can use the visualizations to see your Megaport defined network. You can also use it to add connections and services to your network.

Dashboard views

By default, you will see the interactive globe view. To change to the flat projection, click the flat map image on the right: For more information, see Map controls on the right.

Maintenance and outage banner

At the top of the page, a banner will be displayed to inform you about any future or ongoing maintenance or outages. If there are no maintenance or outages, the banner will not be displayed.
The banner will only show events three days before the maintenance or outage is scheduled to occur.
Select View All to see details about the maintenance or outage. Click X to close the banner.

Map controls

There are control buttons on each side of the map, and a status bar along the bottom that summarizes your services. The buttons let you control what you see on the dashboard, and the status bar shows your service status at a glance.
Hover the mouse over each control on the map to see its purpose.

Move the globe

To manipulate the globe view, click and drag on the globe.
  • On a standard mouse, left-click and drag
  • On an Apple magic mouse, click and drag
  • On a tablet, touch and drag

Advanced globe view manipulation

You can use commands to completely invert the globe. This is useful if you want to view your network in a certain way, or to take screenshots of parts of your network that can only be seen this way. To invert the globe view to north at the bottom
  • With a standard mouse, drag sideways while holding the right button or drag sideways while holding ctrl and left button
  • On a keyboard, click shift + left or right arrows
To restore the globe view to north at the top
  • With a standard mouse, drag sideways while holding the right button or drag sideways while holding ctrl and left button
  • On the keyboard, click shift + up arrow.

Map controls on the left

The controls on the left side of the map help you control how much information you see. Use the location filter buttons at the top of the left controls to choose which locations appear on the map. The search function allows you to search the map for:
  • Any service type. For example, VXC.
  • A service name
  • A product ID
  • Megaport enabled locations but only if you do not have this turned off in your map settings
  • Any place name in the world

Map controls on the right

The controls on the right side of the map set the screen mode (normal or full-screen), the view (globe or flat map), and the level of zoom.

Service status bar

The service status bar is a full-width bar along the bottom of the map that summarizes the status of your configured services. From left to right, the bar begins with an All Services tile that aggregates the up and down totals across all service types. This is followed by a tile for each service type you have. Service types with no services are not shown. Each tile shows:
  • A circular status indicator divided into segments that represent the proportion of services that are up or down.
  • The total number of services for that service type.
  • A status summary showing the number of services that are down (for example, 3 down), or all up when none are down.
You can minimize the bar to a small pill that displays the total number of services. Click the pill to expand the bar again. Your browser remembers whether the bar was last minimized or expanded. If you do not have any services yet, the bar shows a No services yet message instead of tiles.

Locations

Each Megaport location is marked by a pin. The color of the pin indicates the location type and status:
Use the location filter buttons on the left side of the map to show or hide specific location types. For more information, see Map controls on the left.

Location clusters

When you click a cluster of either occupied or empty locations, it will zoom in to show the next level of services expanded to show each service or location. The color of the icon shows the status of the service:
  • Green for up and running
  • Red for provisioned but not running
  • Black for ports or connections that you do not own
There is also a location icon, which you can click to create services and get location details. When you zoom out and the occupied locations are clustered, the number in the circle indicates the number of connections present in the clustered locations. The circle drawn around it shows the proportion of them that are up or down. The colors represent:
  • Green for up
  • Red for down

Location functions

When a location is expanded, you can click the location icon to see a pop-up with buttons that allow you to create available services or connections at that location. For more information about creating services, see Provision services.

Extended locations

Extended locations are data centers in the same campus or metro area as an installed Megaport location. Megaport hardware is not physically present at extended locations, but you can access services through a private cross connect from an installed location. You can order this cross connect to the Megaport installed location from your Data Center Operator at the extended location. To view extended locations on the map, use the location filter buttons on the left side:
  • Click the white pin button to show all locations, including extended locations alongside installed and occupied locations.
  • Click the black pin button to show only extended locations and hide all other location types.
Extended locations appear with black pins on the map. When you click an extended location pin, the pop-up shows:
  • The data center name, metro, and country
  • A banner indicating that the location is extended via private connection from installed sites
  • A list of installed (parent) sites that connect to the extended location
To order services at an extended location, contact your Account Manager for assistance. Services are created from the installed (parent) locations, not directly at extended locations.
For more information about location types, see Understanding Locations.

Component control

When you have focus on a location, you can keep clicking down to an individual service. You can use the map interface to see details, create, and remove services or connections. Click a service or connection icon to expand it and see the details.

See service details

Click an icon to see the details for that service.

Add network connections

You can add network connections from the Megaport Portal dashboard. To add network connections
  1. Click the Port or connection icon. You will see a pop-up window that allows you to add a service.
  2. Click +Connection to open the New Connection page.
For more information about creating services, see Connections Overview.
The Megaport Portal saves where you were on the map if you head off to create or view services. When you finish that process, it takes you back to where you were. The Megaport Portal also saves your view of the map and will return you to the same zoom level so you see it as you last saw it.

Update network connections

You can use the service pop-up to change settings or delete the service. Click the button to copy the service identifier.

Connections

Connection lines can represent one or more connections between two locations. The color of the connection line indicates the status of the connection:
  • Green for up
  • Red for down
When you click a connection icon, the pop-up displays the ends according to their relative geographic location. This means that the button on the left will take you to the Port at the geographical left and the same for the right side. Click the A-End or B-End ports to go directly to that Port.
Last modified on August 21, 2026