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This topic describes the basic billing and invoicing information for partner accounts, including customer billing. Megaport billing features let you review your invoiced costs and manage access to billing information.
  • A billing market was set up for your company profile when you registered your account and created a company profile.
  • The partner account receives a monthly invoice directly from Megaport for all of its managed accounts.
  • All managed accounts are invoiced by the partner.
  • Each managed account is identified with a unique account number, called a managed account reference.
  • All managed account references are rolled up into a consolidated invoice for the partner account.
  • Each partner is responsible for all charges incurred by themselves and all managed accounts.

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Discounts

  • All services are billed at the Megaport list price in the Partner Portal.
  • Discounts aligned to a partner commission are calculated at the time of billing.

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Terms

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Taxes

  • All charges to the partner account and managed account are invoiced with the partner account tax treatment and any exemptions for the billing market applied.
  • Partners incur tax remitted by Megaport.
  • Resellers incur managed account taxes remitted by the partner.
  • Taxes are applied in the Partner Portal against the final billed amount.
  • For more information about taxes, see Understanding Your Megaport Partner Invoice.

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Resource tags

Resource tags let you add custom reference metadata to a Megaport service. Partners can use resource tags to store internal service references for billing, reconciliation, and operational tracking, all of which are reflected in the invoice. Resource tags created by partners are not visible or editable by managed accounts.
  • Partner-only visibility – Resource tags created by a partner are not visible to managed accounts.
  • Managed account privacy – Managed accounts cannot view or modify partner-created resource tags.
  • Partner service references – Partners can use resource tags to store internal references for services, such as billing identifiers or reconciliation data, which will then appear on the invoice for easier tracking.
To add a tag
  1. When creating or editing a service, go to the Configure tab.
  2. Click Add Tags.
  3. Click Add New Tag.
  4. Enter details into the fields:
    • Key — string maximum length 128. Valid values are a-z 0-9 _ : . / \ -
    • Value — string maximum length 256. Valid values are a-z A-Z 0-9 _ : . @ / + \ - (space)
  5. Click Save. If you already have resource tags for that service, you can manage them by clicking Manage Tags.
    Never include sensitive information in a resource tag. Sensitive information includes commands that return existing tag definitions and information that will identify a person or company.

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Viewing billing

The Billing page shows billing details for the selected service. You can view upcoming estimated bills and any changes to the configuration over a given month. To view billing details for a service
  1. Log in to a partner account.
  2. Go to the Services page.
  3. Click the gear icon next to the Service.
  4. On the Connections Details page, click Billing.
For descriptions of the billing graph and details, see VXC, Megaport Internet, and IX Billing.

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Understanding billing by service type

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Port

To understand billing details for a Port, see Port Billing.

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VXC

To understand billing details for a Virtual Cross Connect (VXC), see VXC, Megaport Internet, and IX Billing.

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Megaport Internet

To understand billing details for a Megaport Internet connection, see VXC, Megaport Internet, and IX Billing.

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MCR

To understand billing details for a Megaport Cloud Router (MCR), see MCR Billing.

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MVE

To understand billing details for a Megaport Virtual Edge (MVE), see MVE Billing.

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NAT Gateway

To understand billing details for a NAT Gateway, see NAT Gateway.

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IX

To understand billing details for an IX, see VXC, Megaport Internet, and IX Billing.
Last modified on August 26, 2026