Before terminating the MVE, release the F5 BIG-IP license in the F5 licensing portal to be able to re-use it. For more information about releasing the license for further use, see the F5 Licensing Documentation.
- In the , go to the Services page.
- In the Actions section for the MVE you want to terminate, click More, then click Delete. The Terminate Services screen appears, displaying a list of services connected to the MVE. Early termination fees are shown here, if applicable.
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In the Cancellation Reason drop-down list, select the reason that you are terminating the MVE. We use this information to help us improve your customer experience.
These options are available:
- Moving to a Cloud-Native Solution
- Changing Data Centers
- Ordered in Error or Reordering
- Proof of Concept / Test
- Project Ended
- Switching to Alternative Provider
- Pricing
- Product Performance
- Reason not Listed
- Ordered in Error or Reordering should be selected if you have upgraded or downgraded the service speed and re-ordered.
- Reason not Listed should be selected to specify a different reason to those listed. Use the free text field to explain the reason for terminating the service. This field has a maximum of 400 characters.
- You can also provide additional details in the free text field for any of the cancellation reasons.
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Click Yes, Terminate to confirm the MVE termination, or click No, Keep Services to cancel.
The button shows the number of services being terminated, including any connected VXCs.
The MVE and its associated VXCs are deleted from the Megaport network. - Use the F5 BIG-IP management interface to delete the MVE configuration if needed.