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Once you have joined an IX on the Megaport network, you can temporarily shut down the IX for failover testing, redundancy, or network design testing purposes. When an IX has been shut down, you can view the IX service that has been shut down, and re-enable the IX service. For more information about shutting down a Megaport service, see Shutting Down a VXC for Failover Testing.
You can also decide whether to set the initial state of the connection to enabled (default) or shut down when creating the IX service. For more information, see Joining an IX.
To shut down an IX
  1. In the , go to the Services page and locate the IX.
  2. Click the gear icon next to the IX to make changes. The Connection Configuration page appears.
  3. In the IX State field, click Shut Down.
    A prompt appears, asking you to confirm the action.
  4. Read the prompt then click Confirm and Save.
    The IX is shut down. This can take up to two minutes to take effect and be updated in the Megaport Portal.
To re-enable an IX
  1. In the , go to the Services page and locate the IX that is shut down.
  2. Click the gear icon next to the IX.
  3. In the IX State field, click Enabled.
  4. Click Save.
    The IX is now enabled. This can take up to two minutes to take effect and be updated in the Megaport Portal.
Last modified on August 21, 2026