> ## Documentation Index
> Fetch the complete documentation index at: https://docs.megaport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting Up a Partner Account

> This help topic explains how to set up a partner account for access to the Partner Portal.

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This topic describes how a new partner account is created for access to the Partner Portal.

## Partner account overview

A partner account centralizes the control and management of multiple organizations through one portal. Partner administrators can view top-level data for their end customers and provision and manage services for any organization they administer.

Partner accounts are created:

* After all legal terms and conditions are approved.
* Without any existing services.

<Callout icon="triangle-exclamation" color="red">
  An existing direct customer account cannot be converted to a partner account.
</Callout>

## Request a partner account

Contact your Megaport sales team to create a new partner account and configure settings corresponding to that account. For a list of settings, see [Feature access and views by account type](/partners/access#managedisplay).

After the partner account is created, Megaport provides the Partner Portal account details to the Company Admin by email.

## Getting started in the Partner Portal

Once a partner is enrolled in the Partner Program, Megaport sets up the partner account in the Partner Portal. The partner designates a primary user, who receives an automatically generated email from the Partner Portal with their login credentials and a reminder to change their password.

After your partner account has been created and you’ve received your login credentials, you must log in to the account, create a company profile, and set up billing markets. For more information, see [Modifying a Company Profile](https://docs.megaport.com/setting-up/company-profile/) and [Enabling Billing Markets](https://docs.megaport.com/finance/enabling-market/). Your partner account was registered when Megaport created it.

When logged in to a partner account, the Partner Portal displays **Viewing As: Partner Account** in the left navigation and **Partner Admin** becomes available.

<Image src="/images/partners/partner-admin-tab.png" alt="Partner Admin in the left navigation" shadow={true} width={1000} />

<Tip>
  To enable all data center locations, set up all billing markets.
</Tip>

### Verifying your company and Company Admin details

Before setting up managed accounts, make sure that all of your details are correct in the partner account.

**To verify partner account details**

1. Choose User Menu > Admin Settings > Company Profile and verify the details.

2. Choose User Menu > Admin Settings > Account Contacts and verify the Technical Support Team phone number and email address.

3. Choose User Menu > User Settings > Profile and verify the details.