> ## Documentation Index
> Fetch the complete documentation index at: https://docs.megaport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Terminating an MVE

> This help topic describes how to terminate an MVE directly from the Megaport Portal.

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You can terminate an MVE directly from the Megaport Portal. Terminating an MVE on a contract term will result in an early termination fee (ETF) equivalent to 100% of the remainder of the term.

For more information about MVE contract terms, see [MVE Pricing and Contract Terms](/finance/mve-pricing). You can waive the ETF yourself by ordering an eligible replacement service. For more information, see [Managing Early Termination Fees (ETF Management)](/finance/etf-management).

**To terminate an MVE**

1. In the <Link href="https://portal.megaport.com">Megaport Portal</Link>, go to the **Services** page.

2. Click the trash icon next to the MVE you want to terminate.

   <Image src="/images/snippets/delete-mve-trash.png" alt="Delete MVE" shadow={true} width={250} />

   The Terminate Services window appears, displaying a list of services connected to the MVE. Early termination fees are shown here, if applicable.

   <Image src="/images/snippets/delete-mve-cancel-reason.png" alt="Delete MVE" shadow={true} width={650} />

3. In the **Cancellation Reason** drop-down list, select the reason that you are terminating the MVE. We use this information to help us improve your customer experience.

   These options are available:

   * Moving to a Cloud-Native Solution
   * Changing Data Centers
   * Ordered in Error or Reordering
   * Proof of Concept / Test
   * Project Ended
   * Switching to Alternative Provider
   * Pricing
   * Product Performance
   * Reason not Listed

   <Note>
     - **Ordered in Error or Reordering** should be selected if you have upgraded or downgraded the service speed and re-ordered.
     - **Reason not Listed** should be selected to specify a different reason to those listed. Use the free text field to explain the reason for terminating the service. This field has a maximum of 400 characters.
     - You can also provide additional details in the free text field for any of the cancellation reasons.
   </Note>

4. Click **Yes, Terminate Service** to confirm the MVE termination, or click **No, Keep Services** to cancel.

   The MVE and its associated VXCs are deleted from the Megaport network.

5. Use your Anapaya management console to delete the MVE.

<Note>
  Ensure that you also terminate the Anapaya software license for the MVE using the Anapaya management console.
</Note>