> ## Documentation Index
> Fetch the complete documentation index at: https://docs.megaport.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Extreme IX Provider Peering Instructions

> This help topic lists the peering setup requirements, SLAs, and contact details for individual content providers available on Extreme IX.

Each content provider on Extreme IX has its own peering setup method, service level agreement (SLA), and contact process. Confirm that your target provider is available at your location on the [content providers page](https://extreme-ix.org/members/content-providers), then follow the instructions for that provider below.

For Amazon, see [Amazon Bilateral Peering](/ix/extreme-ix/amazon-bilateral-peering). For Microsoft, see [Azure Bilateral Peering](/ix/extreme-ix/azure-bilateral-peering).

<AccordionGroup>
  <Accordion title="Akamai (PNI and AANP)">
    * **Akamai PNI** -- Provided free from Akamai's public nodes. You receive Akamai PNI prefixes through the Extreme Route Servers. There is no bilateral BGP for Akamai PNI traffic.
    * **Akamai AANP** -- Paid traffic, provided from nodes installed in Extreme's network. You receive Akamai AANP prefixes through the Extreme Route Servers. Contact your Account Manager to start this traffic, since it is part of the Premium CDN service. There is no bilateral BGP for Akamai AANP traffic.
    * **DNS requirement** -- Akamai AANP peering depends on DNS. Do not use public DNS (such as `8.8.8.8` or L3 DNS servers). Use your own DNS server and advertise its IP address through your BGP sessions with the Extreme Route Servers.
  </Accordion>

  <Accordion title="Akamai Prolexic">
    Prolexic, part of Akamai, is a DDoS mitigation service. Peering gives you a short path to offload outbound DDoS traffic and improves proximity to mutual Akamai customers.

    * **Interconnection details**:
      * Mumbai -- IPv4 `103.77.109.140`, IPv6 `2001:df2:1900:2::1140`
      * Chennai -- IPv4 `45.120.251.95`, IPv6 `2001:df2:1900:3::95`
      * ASN `32787`, AS macro `AS-PROLE`
      * Suggested max prefixes: 8000 (IPv4) / 800 (IPv6)
    * **Support and peering contacts**:
      * Session modification/administrative -- `peering-tix@akamai.com`, +1 617 444-3007
      * 24/7 break/fix NOC -- `nocc-tix@akamai.com`, +1 617 444-3007
    * **SLA and policy** -- BGP configuration takes up to 10 business days. Akamai Prolexic applies a selective peering policy and can refuse bilateral BGP peering with some members.
    * **Route Server note** -- Akamai Prolexic (AS32787) is also a Route Server member, so you also learn its routes through your Route Server sessions.
  </Accordion>

  <Accordion title="Amazon">
    * **Setup method** -- Register a request using the Amazon peering portal.
    * For detailed instructions, see [Amazon Bilateral Peering](/ix/extreme-ix/amazon-bilateral-peering).
  </Accordion>

  <Accordion title="Apple">
    * **Route Server note** -- Apple is not a Route Server member. You cannot learn Apple's routes through the Extreme IX Route Servers.
    * **Mandatory requirements** -- Apple only establishes bilateral sessions with members that maintain a fully populated PeeringDB record, including NOC contacts.
    * **Estimated SLA** -- Up to 2 weeks after you raise the peering request.
    * **Email request format**:
      * To: `peering@group.apple.com`
      * Subject: `Direct Apple Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your NOC contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="CacheFly">
    * **Setup method** -- Send email to `peering@cachefly.com` (NOC contact: `noc@cachefly.com`).
    * **Policy and requirements** -- CacheFly does not peer with everyone. If you use the Route Servers, CacheFly prefers that you do not also request a bilateral session, since it advertises the same prefixes both ways.
    * **SLA** -- Less than 2 days for bilateral session establishment.
    * **Traffic type** -- CDN content, primarily not DNS-sensitive.
  </Accordion>

  <Accordion title="Cisco Umbrella">
    * **Estimated SLA** -- Up to 1 week after you raise the peering request.
    * **Email request format**:
      * To: `peering@opendns.com`
      * Subject: `Direct Cisco Umbrella Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your NOC contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="CIRA DNS">
    * **Estimated SLA** -- 1 to 2 business days after you raise the peering request.
    * **Email request format**:
      * To: `peering@cira.ca`
      * Subject: `Direct CIRA Bilateral Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear CIRA team,
    We would like to Peer with you over Extreme - IX in [City Name]
    Kindly find the details below:
    ASN: -> [your AS Number]
    Network name: -> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: -> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: -> [your noc contact details]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Cloudflare">
    * **Estimated SLA** -- 2 to 3 weeks after you raise the peering request.
    * Public peering is automated through the [Cloudflare Peering Portal](https://peering.cloudflare.com/). We recommend establishing sessions in all mutual locations. Use PeeringDB OIDC to authenticate.
  </Accordion>

  <Accordion title="DigitalOcean">
    * **Automation note** -- DigitalOcean's automation tool pulls your contact details, v4 address, prefix count, and NOC contact directly from PeeringDB. Keep your PeeringDB information up to date.
    * **Estimated SLA** -- 4 to 5 days after you raise the peering request.
    * **Email request format**:
      * To: `peering@digitalocean.com`
      * Subject: `Direct DigitalOcean Bilateral Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear DigitalOcean team,
    We would like to Peer with you over Extreme - IX in [City Name]
    Kindly find the details below:
    ASN: -> [your AS Number]
    Network name: -> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: -> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: -> [your noc contact details]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Facebook / Meta">
    * **Traffic threshold** -- Selective peering policy; your traffic to Facebook peering should exceed 50 Mbps.
    * **Estimated SLA** -- 2 to 5 weeks after you raise the peering request.
    * **Alternative request method** -- You can also use the [Meta Peering Manager Portal](https://www.facebook.com/peering/) to request bilateral peering.
    * **Email request format**:
      * To: `peering@fb.com`
      * Subject: `Direct Facebook Bilateral Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Facebook Peering team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your noc contact details]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Fastly">
    * **Prerequisite** -- Create an IRR record; Fastly uses IRRs for route filtering.
    * **Traffic threshold** -- Selective peering policy; your traffic to Fastly peering should exceed 50 Mbps.
    * **Estimated SLA** -- 1 to 2 weeks after you raise the peering request.
    * **Email request format**:
      * To: `peering@fastly.com`
      * Subject: `Direct Fastly Bilateral Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Fastly Peering team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your noc contact details]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Gcore">
    * **Estimated SLA** -- 2 to 3 weeks after you raise the peering request.
    * **Email request format**:
      * To: `noc@gcore.lu`
      * Subject: `Direct Gcore Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your noc contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="IBM Cloud (AS36351)">
    * **Estimated SLA** -- 1 to 5 weeks after you raise the peering request.
    * **Email request format**:
      * To: `peering@softlayer.com`
      * Subject: `Direct IBM Cloud Peering Request within Extreme IX [City Name] | <your Company name> <ASN>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear IBM Cloud Peering team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [Your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [This is your Extreme IX IP]
    v4 prefix count: --> [All of your prefix counts]
    v6 address: - [This is your Extreme IX IPv6]
    v6 prefix count: --> [All of your prefix counts]
    NOC contact: --> [Your noc contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Joy Services (AS152565)">
    Joy Services is a Route Server member and also establishes bilateral sessions. For public services, it has DNS/name server routes available through the Route Servers. For end-user content -- hosted files, API, DNS queries, CDN, cache servers, and database CDN cache -- you must establish a bilateral session.

    * **Estimated SLA** -- 20 minutes if you use the strict email format below, since it is processed by an automated API. Manual reviews take up to 24 hours.
    * **Provider details**:
      * Official site -- [joy.services](https://joy.services/)
      * BGP tools -- [AS152565](https://bgp.tools/as/152565)
      * Technical contact -- `dinesh@joycloud.services`
      * Public resolver DNS -- `dns.joy.services`
    * **Email request format**:
      * To: `support@joycloud.services`
      * Subject: `Enabling Bilateral BGP Session - Extreme [City Name] || Joy Services - <company-name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Peering team,
    We would like to Peer with you over Extreme - IX [City Name]
    ASN-[company_asn]
    Network_name-[network_name]
    Contact_email-[contact_team]
    v4_address-[peering_address]
    v4_prefix count-[total_prefix_count]
    NOC-[noc_team_email]
    Peering_db_link-[peering_db_link]
    Other_Info-[any_general_info_saved_in_notes_by_our_system]
    ```

    In `Other_Info`, specify `1` for India region only, or `2` for full routes for all content over Joy Services.
  </Accordion>

  <Accordion title="Kaopu Cloud HK">
    * **Route Server and bilateral note** -- Kaopu Cloud HK is a Route Server member and accepts bilateral BGP requests.
    * **Estimated SLA** -- 3 to 5 working days after you raise the peering request.
    * **Contact format** -- Send email to `noc@kaopucloud.com`, with a copy to `apac@kaopucloud.com`, providing your BGP configuration details (ASN, number of prefixes, and MD5 key if configured).
  </Accordion>

  <Accordion title="Melbicom">
    * **Estimated SLA** -- 1 to 3 days after you raise the peering request.
    * **Email request format**:
      * To: `peering@melbicom.net`
      * Subject: `Direct Melbicom Bilateral Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Melbicom Peering team,
    We would like to Peer with you over Extreme - IX in [City Name]
    Kindly find the details below:
    ASN: -> [your AS Number]
    Network name: -> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: -> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: -> [your noc contact details]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Microsoft (Azure)">
    * **Setup method** -- Register a request using the Azure portal.
    * For step-by-step instructions, see [Azure Bilateral Peering](/ix/extreme-ix/azure-bilateral-peering).
  </Accordion>

  <Accordion title="Netskope">
    * **Route Server and bilateral note** -- Netskope is a Route Server member and also accepts bilateral BGP requests.
    * **Estimated SLA** -- 10 days after you raise the peering request.
    * **Contact format** -- Send email to `peering@netskope.com` with your complete BGP configuration details, including ASN, number of prefixes, and MD5 key if configured.
  </Accordion>

  <Accordion title="Netflix">
    * **Setup method** -- Submit a request through the [Netflix Open Connect Partner Help Center](https://openconnect.netflix.com/).
    * **Estimated SLA** -- 2 to 4 weeks after you raise the peering request.
  </Accordion>

  <Accordion title="Oracle Cloud Infrastructure">
    * **Estimated SLA** -- 2 weeks after you raise the peering request.
    * **Email request format**:
      * To: `peering_ww@oracle.com`
      * Subject: `Direct Oracle Cloud Infrastructure Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your NOC contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="OVH">
    * **Email request format**:
      * To: `peering-16276@ovh.net`
      * Subject: `Direct OVH Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your noc contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Psychz Network">
    * **Estimated SLA** -- 2 to 3 weeks after you raise the peering request.
    * **Email request format**:
      * To: `support@psychz.net`
      * Subject: `Direct Psychz Network Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Psychz Network team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your noc contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Riot Games">
    * **Estimated SLA** -- 1 week after you raise the peering request.
    * **Email request format**:
      * To: `peering@riotgames.com`
      * Subject: `Direct Riot Games Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your NOC contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Times Internet">
    * **Route Server and bilateral note** -- Times Internet is a Route Server member and also establishes bilateral sessions.
    * **Request directive** -- Times Internet does not provide a bilateral peering email address. It reaches out to peers directly.
  </Accordion>

  <Accordion title="Verge Cloud">
    * **Route Server note** -- You receive Verge Cloud prefixes exclusively through the Extreme IX Route Servers. Bilateral BGP sessions are not supported.
    * **Public looking glass** -- Not available.
    * **Traffic and queries** -- Content includes non-DNS-sensitive OTT, entertainment, trading, and CDN traffic. For peering-related queries, email `peering@vergecloud.com`.
  </Accordion>

  <Accordion title="Yahoo">
    * **Estimated SLA** -- 2 to 3 weeks after you raise the peering request.
    * **Email request format**:
      * To: `peering-requests@yahooinc.com` (or `peering-requests@oath.com` for Chennai)
      * Subject: `Direct Yahoo Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Yahoo Team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your noc contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Zenlayer / Valve">
    * **Estimated SLA** -- Up to 2 weeks after you raise the peering request.
    * **Email request format**:
      * To: `peering@zenlayer.com` (or `peering@valvesoftware.com` for Valve traffic in Chennai)
      * Subject: `Direct Zenlayer Bilateral Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Zenlayer Peering team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your noc contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="ZScaler Softech">
    * **Estimated SLA** -- Up to 1 week after you raise the peering request.
    * **Email request format**:
      * To: `peering@zscaler.com`
      * Subject: `Direct ZScaler Softech Peering over Extreme IX [City Name] for <your Company name>`
      * Body:

    ```text theme={"theme":{"light":"github-light-high-contrast","dark":"github-dark-high-contrast"}}
    Dear Team,
    We would like to Peer with you over Extreme - IX [City Name]
    Kindly find the details below:
    ASN: --> [your AS Number]
    Network name: --> [Your Network Name]
    Contact name and email: --> [Contact Details]
    v4 address: - [this is your Extreme IX IP]
    v4 prefix count: --> [all of your prefix counts (number of /24 IP Pools)]
    NOC contact: --> [your NOC contact details]
    Link to Peering DB Record --> [Link to your Peering DB record]
    Kindly please tell us further steps.
    ```
  </Accordion>

  <Accordion title="Route Server-only providers">
    The following providers exchange traffic exclusively through the Extreme IX Route Servers and do not accept or support bilateral BGP sessions:

    * BitGravity
    * Endurance International Group
    * F5 Inc.
    * Global Network Management (Telegram)
    * Infobip Peering
    * Leapswitch Networks
    * Rediff Peering

    Connecting to the Extreme IX Route Servers automatically brings you prefixes from these members. No separate outreach is required.
  </Accordion>
</AccordionGroup>
