> ## Documentation Index
> Fetch the complete documentation index at: https://docs.megaport.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Connecting to Cisco Webex Edge Connect with Megaport
> This help topic describes how to connect a Port to Cisco Webex Edge Connect.
export const Gloss = ({term, anchor, langDir = 'en'}) => {
const errorPrefix = '\x1b[31;1;4mERROR\x1b[0m: Gloss -';
if (typeof term !== 'string') {
term = String(term);
}
if (typeof anchor !== 'string') {
anchor = String(anchor);
}
if (!term || term === 'undefined') {
console.error(`${errorPrefix} the \`term\` property is required — rendering an empty string instead`);
return <>;
}
if (!anchor || anchor === 'undefined') {
console.error(`${errorPrefix} the \`anchor\` property is required — rendering an empty string instead`);
return <>;
}
const lang = langDir === 'en' ? '/' : '/' + langDir + '/';
const glossaryPage = lang + 'glossary/#' + anchor;
return {term};
};
export const Image = ({src, alt = '', caption, width, height, shadow}) => {
const errorPrefix = '\x1b[31;1;4mERROR\x1b[0m: Image -';
if (typeof src !== 'string') {
src = String(src);
}
if (!src || src === 'undefined') {
console.error(`${errorPrefix} \`src\` is required — rendering an empty string instead`);
return <>;
}
const img = ;
return caption ?
{img}
{caption} : img;
};
export const Link = ({href, children}) => {
const errorPrefix = '\x1b[31;1;4mERROR\x1b[0m: Link -';
if (typeof href !== 'string') {
href = String(href);
}
if (!href || href === 'undefined') {
console.error(`${errorPrefix} the \`href\` property is required — rendering an empty string instead`);
return <>;
}
if (href.includes('{') || href.toUpperCase().includes('%7B')) {
console.error(`${errorPrefix} could not resolve a variable in href "${href}" — rendering an empty string instead`);
return <>;
}
const isExternal = (/^https?:\/\//).test(href);
return
{children ?? href}
{isExternal && (opens in a new tab)}
;
};
Megaport makes it easy to provision fast, secure, and private connections to Webex through our global software-defined network (SDN). As a Webex Edge Connect partner, Megaport provides customers with direct, private access to global Webex infrastructure via pre-provisioned on-ramps.
Webex Edge Connect peering is a private point-to-point network connection that bypasses the public internet and connects your network directly to Webex Meetings, and Webex Calling Multi-Tenant and Dedicated Instance data centers. Webex Edge Connect insulates meetings from the public internet, resulting in less congestion, , , and delay. No exposure to the internet means connections are more secure.
The benefits of direct connectivity to Webex through Megaport include:
* Private access that bypasses the public internet.
* High performance and predictability for your network.
* Improved data and operational security.
* Flexible and scalable cloud networking.
* Consistent connectivity while scaling bandwidth to Webex. This means no downtime when you need to increase or decrease your speed.
* Connect to multiple regions from a single interconnection point, which uses multi-region redundancy at a fraction of the cost.
## Availability
Webex Edge Connect is available in these locations with Megaport:
**Asia Pacific**
Singapore, Equinix SG1\
Sydney, Equinix SY1\
Melbourne, Equinix ME1\
Tokyo, Equinix TY2
**Europe**
Amsterdam, Equinix AM1\
London, Telehouse North\
Frankfurt, Equinix FR5
**North America**
Ashburn, Equinix DC 4\
Chicago, Equinix CH4\
Dallas, Equinix DA1\
San Jose, Equinix SV1\
New York City, Digital Realty NYC2
## Prerequisites
To create a connection to Cisco Webex, you need the following:
* **ASN** - Public and Private BGP autonomous system number (ASN).
* **IP address** -- An IP space that is public and provider-independent. This is not supplied by Megaport or Cisco, please discuss these specific details with Cisco.
Edge Connect does not accept private IP advertisements like RFC1918 addresses for the BGP peering IP addresses for the connection.
* **Cisco Webex Edge Connect account** -- To request a connection to Cisco Webex and obtain a service key, you must have an account for the Cisco Webex Edge Connect portal at [https://edgeconnect.webex.com](https://edgeconnect.webex.com).
* **Megaport account** -- If you haven’t already created one, see [Creating an Account](/setting-up/registering).
* **Port** -- Select the required Port speed. Port capacity depends on location and service availability. You can create, for example, a 10 Gbps Port onto the Megaport network, with Virtual Cross Connects (VXCs) that connect your data center and a Webex location. If you haven’t already created one, see [Creating a Port](/connections/creating-port).
## Creating a connection to Webex
To create a connection between Megaport and Webex, you must obtain a service key from Cisco Webex. A service key includes the essential configuration details and automates much of the configuration process. Prior to receiving a service key, Webex requires information from the customer to configure Layer 3 BGP peering in the appropriate metro.
After obtaining the service key from Cisco Webex, you can create a VXC from a Port to Webex.
**To request a connection to Webex**
1. Ensure you have a Megaport account and a Port.
2. Purchase Webex Edge Connect from Cisco.
3. Enter all sales, customer, partner, and technical information into the [Cisco Webex Edge Connect portal page](https://edgeconnect.webex.com).
4. Webex edge routers are configured based on the information provided, along with the appropriate backbone connectivity to the different data centers.
5. You will receive an email from [csg-peering@cisco.com](mailto:csg-peering@cisco.com) with a service key. You need to enter the service key in the Megaport Portal when creating a VXC to Webex.
6. Configure your edge router.\
IP connectivity is established between your router and Webex router.
This process can take up to 10 business days to complete, excluding holidays, starting from the date the provision request is submitted via the [Cisco Webex Edge Connect portal page](https://edgeconnect.webex.com).
**To create a VXC to Webex in the Megaport Portal**
1. In the Megaport Portal, go to the **Services** page.
2. Select the Port for the connection and click **+Connection**.
3. Click **Enter Service Key** and click **Next**.
4. Enter the key provided by Webex.
Megaport validates the key. For more information about using a service key, see [Setting up Service Keys](/marketplace/service-keys).
5. Click **Next**.
6. Specify the connection details:
* **Connection Name** -- The name of your VXC to be shown in the Megaport Portal.
* **Service Level Reference** (optional) -- Specify a unique identifying number for your Megaport service to be used for billing purposes, such as a cost center number, unique customer ID, or purchase order number. The service level reference number appears for each service under the Product section of the invoice. You can also edit this field for an existing service.
* **Rate Limit** -- The speed of your connection in Mbps. Accepted values start at 1 Mbps and scale in 1 Mbps increments. Maximum available speed depends on location and service availability. Note the sum of all hosted virtual VXCs to a service can exceed the Port capacity (1 or 10 Gpbs) but the total aggregate will never burst beyond the Port capacity. Higher speeds might be available depending on location and Port capabilities.
* **VXC State** -- Select **Enabled** or **Shut Down** to define the initial state of the connection. For more information, see [Shutting Down a VXC for Failover Testing](/connections/shut-down-vxc).
If you select **Shut Down**, traffic will not flow through this service and it will behave as if it was down on the Megaport network. Billing for this service will remain active and you will still be charged for this connection.
* **Preferred A-End VLAN** -- The VLAN for this connection that you will receive through the Port.\
This must be a unique VLAN ID on this Port and can range from 2 to 4093. If you specify a VLAN ID that is already in use, the system displays the next available VLAN number. The VLAN ID must be unique to proceed with the order. If you don't specify a value, Megaport will assign one.
Alternatively, you can select **Untagged**. This selection removes the VLAN tagging for this connection but also means that only one VXC can be deployed on this Port. You must use untagged VLANs if you are creating a MACsec connection.
* **Minimum Term** -- Select No Minimum Term, 12 Months, 24 Months, 36 Months, 48 Months, or 60 Months. Longer terms result in a lower monthly rate. *12 Months* is selected by default. Take note of the information on the screen to avoid early termination fees (ETF).
Enable the [Minimum Term Renewal](/portal-admin/auto-renew/#auto-renew) option for services with a 12, 24, 36, 48 or 60-month term to automatically renew the contract at the same discounted price and term length at the end of the contract. If you don't renew the contract, at the end of the term, the contract will automatically roll over to month-to-month contract for the following billing period, at the same price, without term discounts.
For more information, see [VXC Pricing and Contract Terms](/finance/vxc-pricing) and [VXC, Megaport Internet, and IX Billing](/finance/billing-details).
* **Resource Tags** -- You can use resource tags to add your own reference metadata to a Megaport service.\
To add a tag:
1. Click **Add Tags**.
2. Click **Add New Tag**.
3. Enter details into the fields:
* **Key** -- string maximum length 128. Valid values are a-z 0-9 \_ : . / \ -
* **Value** -- string maximum length 256. Valid values are a-z A-Z 0-9 \_ : . @ / + \ - (space)
4. Click **Save**.
If you already have resource tags for that service, you can manage them by clicking **Manage Tags**.
Never include sensitive information in a resource tag. Sensitive information includes commands that return existing tag definitions and information that will identify a person or company.
7. Click **Next**.\
A summary page appears that includes the monthly cost.
8. Click **Add VXC** to move the configuration to your cart.
9. Click **Review Order** to proceed through the checkout process, or click **Save** to save the configured services before placing the order.
10. Review the Important Information section and confirm agreement with the Service Agreements.
If you do not have a promotion code, skip to the **Order Now** step. If you do have a promotion code, enter it into the **Enter discount code** field then click **Apply**. Alternatively, if a code already appears in the **Discounts** field, verify it is correct and click **Apply**.
The promotional discount appears below the Standard Term discount. This discount is not reflected in the Monthly Rate shown here, it is applied at the time of billing. If an invalid or expired code causes an error with your order, contact your Megaport Account Manager for a replacement code.
If you entered an incorrect promotion code, you can remove it by clicking **Remove**.
11. Click **Order Now**.
## Redundancy
To establish full redundancy between your data center and Webex, we recommend deploying redundant VXCs between two different Webex regions (or availability zones within a region) and two corresponding Ports at each Megaport-enabled data center.
## Helpful references
* [Cisco Webex Edge Connect Product Overview](https://www.cisco.com/c/en/us/products/conferencing/webex-edge-connect/index.html)
* [Webex Edge Data Sheet](https://www.cisco.com/c/en/us/products/collateral/conferencing/webex-edge/data-sheet-c78-741264.html)
* [Preferred Architecture for Cisco Webex Edge Connect](https://www.cisco.com/c/dam/en/us/td/docs/solutions/PA/EdgeConnect/PA_Edge_Connect_Design.pdf)
* [Webex Edge Connect Help Center](https://help.webex.com/en-us/article/n68tcpb/Webex-Edge-Connect)